Privacy Policy

At Kentaur New Zealand (operated by Foveaux Equestrian Limited), we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.  This policy outlines how we collect, use, store, and disclose your information.

1. Information We Collect

When you make a purchase or interact with our website, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Purchase history
  • Payment information (processed securely via third-party providers)

We may also collect non-personal information such as your IP address, browser type, and pages visited, via cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you regarding your purchases
  • Improve our website and customer service
  • Send promotional emails (if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted third-party service providers (e.g., payment processors, couriers)
  • Government agencies if required by law

All third-party providers are required to handle your data in a secure and lawful manner.

4. Cookies

We use cookies to:

  • Enable essential website functions
  • Analyse site traffic and performance
  • Personalise your shopping experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Email Marketing

With your consent, we may send you promotional emails. You can opt out at any time using the unsubscribe link provided in every marketing email.

6. Data Storage and Security

Your information is stored securely and accessed only by authorised personnel. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

7. Accessing or Correcting Your Data

You may request access to or correction of your personal information by contacting us directly. We will respond in accordance with the Privacy Act 2020.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this policy or wish to access your personal data, please Contact Us